Frequently Asked Questions
Browse our most common questions here. Can't find what you are looking for? Contact us at Loveliftaustralia@gmail.com.
General Product Questions
Love Lift is a specially designed support pillow made for couples who want to feel more comfortable, connected and present with each other and enhance there love life. It's built to take the awkwardness and discomfort out of the equation so you can focus on each other by allowing for the best angles and position during intimacy.
Designed to improve comfort and positioning, reduce strain and make quality time together easier and more enjoyable. Couples using it report feeling closer, more relaxed and more enjoyment during intimacy.
Engineered at a 27° angle to provide optimal support and comfort by creating positions that reduce strain making intimacy easier and more enjoyable for both partners while allowing ease to find the sweet spot.
No it's made from high density foam designed to hold its shape with a removable washable cover so it performs the same on day 500 as it did on day one.
Suitable to all body types and works for any couple looking to feel more comfortable and connected. It's especially loved by women 45+ navigating the natural changes that come with this stage of life, who want a bit of extra comfort and and spark back in bedroom.Suitable to all body types and works for any couple looking to feel more comfortable and connected. It's especially loved by women 45+ navigating the natural changes that come with this stage of life, who want a bit of extra comfort and and spark back in bedroom.
Care & Materials
High-density memory foam core with a soft breathable velvet-touch cover.
Yes the cover unzips easily for washing. Simply machine wash and air dry (do not tumble dry) to keep it looking and feeling like new.
Shipping & Delivery
Yes! Love Lift ships Australia-wide. Orders typically arrive within 5-10 business days however rural towns may take longer.
Yes we do! We currently ship to United States of America, Canada, New Zealand, United Kingdom and Australia.
Estimated Delivery Times
Once shipped, estimated transit times are:
- United States: 7–14 business days
- Australia: 5-10 business days
- Canada: 8–15 business days
- United Kingdom: 5–14 business days
- New Zealand: 8–15 business days
Please note these are estimates only, not guarantees. Delivery times can vary depending on customs processing, local courier performance, and other factors outside our control.
Please allow for extra time in rural areas.
Current Shipping Rates: in AUD
- United States:
- Australia:
- Canada:
- United Kingdom:
- New Zealand:
Please note these are estimates only and may vary at checkout dependingon currency exchange rate at time of purchase
We're so sorry if that happens! Contact us at Loveliftaustralia@gmail.com within 90 days of delivery with a photo of the damaged item, and we'll sort out a replacement or refund right away.
Returns & Exchanges
Due to the intimate nature of our products, we take hygiene seriously and dont provide returns on opened products.
We want you to feel confident trying our products. If you're not satisfied within 60 days of delivery, we'll refund you, no need to send the item back.
- Email us at loveliftaustralia@gmail.com within 60 days of delivery with your order number and a brief reason for your request
- We may ask for a photo to confirm the product matches your order
- Refunds are limited to one per customer under this guarantee
- Once approved, your refund will be processed to your original payment method within 4 business days
Orders & Payments
We Accept Visa, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay, Google Pay and Paypal
Yes, all payments are processed securely through Shopify's encrypted checkout. We never see or store your full card details.
Yes! Contact us for bundle options and discounts.
We do offer wholesale pricing for retailers. Get in touch at Loveliftaustralia@gmail.com for more info.
Contact us within 3 hours of ordering and we'll do our best to update or cancel it before it ships. However is order has already been shipped we unfortunately cannot stop this once shipped.