Shipping policy
Shipping Policy
We currently ship to the United States, Australia, Canada, United Kingdom, and New Zealand. If you'd like us to ship to your country or region, please contact us at Loveliftaustralia@gmail.com and we'll see what we can do.
Discreet Packaging
Your privacy matters to us. All orders ship in plain, unmarked packaging with no branding or product details visible on the outside, and our shipping labels do not reference the nature of the contents or brand.
Processing Time
We aim to ship all orders within 3 business days of order confirmation. During busy periods (e.g. holidays or promotions), processing may take a little longer — we'll always do our best to get your order moving as quickly as possible. We do offer priority processing on orders for extra cost at checkout to allow these orders to be processed before any standard orders and is processed same day.
Estimated Delivery Times
Once shipped, estimated transit times are:
- United States: 7–14 business days
- Australia: 5-10 business days
- Canada: 8–15 business days
- United Kingdom: 5–14 business days
- New Zealand: 8–15 business days
Please note these are estimates only, not guarantees. Delivery times can vary depending on customs processing, local courier performance, and other factors outside our control.
Incorrect Addresses
Please double-check your shipping address at checkout — we're unable to reship or refund orders that are delayed or lost due to an incorrect address entered by the customer.
Lost, Damaged, or Delayed Packages
If your order hasn't arrived within the estimated delivery window, or arrives damaged, please contact us at loveliftaustralia@gmail.com and we'll help sort it out.